Common questions
Refund policy
We try to make our tastings as personal and cozy as possible, so we only have up to 10 seats available for each tasting.
- The total amount of your experience will be refunded if you cancel up to 48 hours before.
- If you cancel with less than 48 hours before your tasting you will not receive a refund, but you can reschedule your experience to a day that suits you better.
Please send us an email to info@alsurdegranada.net to cancel any booking or change your dates. Thank you!
Special diets and allergies
Our dishes are made with organic and local food from the region. All our tasting menus are vegetarian, except the 7 wines + 7 dishes tasting.
If you are gluten-free, please give us a heads-up in your booking to let us know in advance. By asking a few days prior, we can have 99% gluten free buckwheat bread (it contains traces of gluten).
If you are vegan or lactose intolerant, please let us know, so that we can adapt the menu!
If you have any other allergies, please contact us via phone call, text or email to ensure we have all the information to give you the best experience.
In case of high-risk allergies, please keep in mind that our facility is small and, due to spacing, we cannot rule out cross-contamination.
Kids availability
Our wine tastings are an experience especially designed for adults, but families are welcome to Al Sur de Granada.
Kids have a special discount of -20%.
The original menu is also served to children, but obviously not the wine! Kids can choose their own drinks from our beverages menu, which varies seasonally between different options, such as kombucha, homemade juices, teas and lemonades.
Please contact us in info@alsurdegranada.net to book our experiences with kids or click on the button "chat with us" to ask any question.
Alcohol-free options
In case you or one of the other attendees is alcohol-free, they can choose between any of the beverages available in store. We have a selection of drinks that varies seasonally and includes kombucha, homemade juices, teas and lemonades.
Other bookings
All our experiences are open for booking up until 1 hour in advance.
If the time is over but you still want to try some of our wines, don’t worry! It is possible to do it.
Just call or text us to check our availability!
631 07 70 25
If you’re a bigger group or are interested in booking the whole space, feel free to contact us to schedule your experience.