Refund policy
Refund policy
We strive to make our tastings as personalized and welcoming as possible, so we only have a maximum of 10 places available per tasting. - You will receive a full refund if you cancel up to 48 hours in advance. - If you cancel less than 48 hours before your tasting, you will not receive a refund, but you can reschedule your experience for a date that suits you. Please email us at info@alsurdegranada.net to cancel any reservations or change your dates. Thank you!
Special diets and allergies
Our dishes are prepared with organic and locally sourced ingredients. All our tasting menus are vegetarian, except for the 7 wines + 7 courses menu.
If you are gluten-free, please let us know in advance when making your reservation. If you inquire a few days in advance, we can offer you 99% gluten-free buckwheat bread (contains traces of gluten).
If you are vegan or lactose intolerant, please let us know so we can adapt the menu!
If you have any other allergies, please contact us by phone, SMS, or email to ensure we have all the necessary information to provide you with the best experience.
In case of high-risk allergies, please note that our facilities are small and, due to space limitations, we cannot rule out cross-contamination.
Kids availability
Our wine tastings are an experience specially designed for adults, but families are also welcome at Al Sur de Granada.
Children receive a special 20% discount.
The original menu is also available for children, but the wine, of course, is not!
Children can choose their own drinks from our menu, which varies seasonally with different options such as kombucha, homemade juices, teas and lemonades.
To book our experiences with children, contact us at info@alsurdegranada.net or click on the "Chat with us" button to ask any questions.
Alcohol-free options
If you or any of your guests do not wish to drink alcohol, you can choose from any of the beverages available in the store. We have a selection of drinks that varies seasonally and includes kombucha, homemade juices, teas, and lemonades.
Other bookings
All our experiences can be booked up to 1 hour in advance.
If time has run out but you still want to try one of our wines, don't worry!
It's possible. Just call or write to us to check our availability!
631 07 70 25
If you are a larger group or are interested in booking the entire space, please do not hesitate to contact us to schedule your experience.